The Roles
Housing Manager>>
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Income Manager>>
Income Officers>>
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Housing Manager
Are you educated to degree level or do you have relevant equivalent experience? Do you have extensive housing management experience within the public sector? Immediately making your mark on London’s biggest housing stock, you will organise substantial teams and resources to deliver world class estate management and neighbourhood services. We will look to you to identify development needs for your team, champion continuous improvement and set some stretching performance targets, whilst creating visionary neighbourhood plans - and ensuring their realisation. Alongside expert legislative knowledge, you will join us with a significant track record in leadership, an extremely analytical mind and an exceptionally high level of computer literacy. It goes without saying that you’re capable of building strong relationships at every level, getting the most from all members of the team - and transforming the way we think and work. Closing date: 21st November 2008 Reference: 581 |
Housing Officers Previous applicants need not re-apply.
Are you well versed in all aspects of housing management, including tenancy and leasehold laws, voids, repairs, benefits advice and Court proceedings? Taking overall responsibility for an estate or neighbourhood, you will be the tenants’ champion: resolving their issues and complaints, tackling antisocial behaviour and delivering wide-ranging advice. Your remit will span all aspects of community safety, cleaning and grounds management and effectively managing empty properties, so you can expect to be stretched every day and to enjoy enormous impact on people’s quality of life. Quite simply, we will look to you to bring neighbours together to create communities that are sustainable and satisfying, so we’re seeking a real self-starter with enormous passion and drive. Deeply knowledgeable regarding social housing issues in inner city environments, you’re ready to do whatever it takes to reduce vandalism and disorder, capable of mediating productively and ready to produce detailed reports to underpin far-reaching decision-making. Closing date: 21st November 2008 Reference: 580 |
Income Manager Previous applicants need not re-apply.
Are you well versed in housing management services and legislation, housing case law and the regulations governing social landlords? Leading a team of income officers, you will actively maximise the collection of rents owed to the Council, embedding a culture of ownership and performance management in your team. Equally importantly, you will have a diplomatic yet assertive approach to helping tenants overcome their difficulties and develop and implement some far-reaching debt reduction strategies whilst participating as a full member of the Area Management Team. You must be an inspiring leader and imaginative thinker, committed to continuous improvement and capable of delivering training that really enhances performance;, you will ideally bring a formal Business Studies qualification. You will certainly be a seasoned debt recovery professional, with demonstrable flair for setting performance targets and ensuring their achievement, backed by a high level of competence in statistics and the confidence to take clear and considered decisions. Closing date: 21st November 2008 Reference: 579 |
Income Officers Previous applicants need not re-apply.
Are you experienced in customer-facing roles, ideally within a social
housing environment? Do you have basic knowledge of rent collection
procedures and policies? A high level of confidence is vital, as you will regularly attend court, convene surgeries and visit residents in their own homes, and you will be deeply committed to making a difference. Well versed in inner city housing issues, you’re familiar with concepts such as distrait and repossession, knowledgeable regarding DSS and housing benefit regulations, and capable of negotiating effectively to bring about positive outcomes. Closing
date: 21st November 2008 Reference: 578 |
Management Support Officers
With experience of supporting a senior manager, along with a good working knowledge of office procedures and systems, you’ll be ready for the next step up in your career. Working closely with our Housing Area Manager, you’ll provide a professional point of contact with other departments and outside organisations, managing diaries and incoming communications. You’ll also deliver and co-ordinate projects on behalf of the area team. It’s a chance to contribute to the provision of vital housing services in Southwark and play an active role in improving our performance. Able to work on your own initiative as well as part of a team, you’ll be used to dealing with confidential issues, analysing data and preparing reports. Closing date: 21st November 2008 Reference: 582 |